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public:faq [2019/10/25 08:30] admin [Technical] |
public:faq [2020/11/12 11:01] admin |
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A: Contact < | A: Contact < | ||
- | The {{ :public:20180815_full_boarding_v3.0_gov011.docx |full boarding form}} | + | The {{ :public:20191115_full_boarding_v5.0_gov011.docx |full boarding form}} needs filling out completely. It asks for contact information, |
Once we have properly completed forms then we'll sort out the appropriate payments, shared secrets for RADIUS servers, access to the CAT, the Govroam App, subscribe you to the support mailing lists and add your support details to our Support Matrix. | Once we have properly completed forms then we'll sort out the appropriate payments, shared secrets for RADIUS servers, access to the CAT, the Govroam App, subscribe you to the support mailing lists and add your support details to our Support Matrix. | ||
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A: Contact < | A: Contact < | ||
- | The {{ :public:20180820_visited_boarding_v3.0_gov012.docx |Visited Only Boarding | + | The {{ :public:20191115_visited_boarding_v4.0_gov012.docx | Visited Only boarding |
< | < | ||
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- Take your existing eduroam configuration, | - Take your existing eduroam configuration, | ||
- | - Download the {{ :public:20180820_visited_boarding_v3.0_gov012.docx |Visited Only Boarding | + | - Download the {{ :public:20191115_visited_boarding_v4.0_gov012.docx | Visited Only boarding |
- Have your Director of IT (or someone suitably senior) write a brief letter of authorisation, | - Have your Director of IT (or someone suitably senior) write a brief letter of authorisation, | ||
< | < | ||
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This documentation is related: | This documentation is related: | ||
- | {{ : | + | {{ : |
====Technical==== | ====Technical==== | ||
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Thus it's possible to have neither, either or both. | Thus it's possible to have neither, either or both. | ||
- | If you already run eduroam (i.e. a University) then adding Govroam is easy (and free). Essentially you need to duplicate your wireless and RADIUS configurations and request the shared secret details from JISC. This may require separate infrastructure (normally different RADIUS server VMs) or could be done on shared systems. | + | If you already run eduroam |
It's not possible for people with eduroam accounts to authenticate using Govroam, or vice versa. We encourage sites with eduroam to run Govroam Visited Only and Govroam sites to to eduroam Visited Only, for maximum coverage. | It's not possible for people with eduroam accounts to authenticate using Govroam, or vice versa. We encourage sites with eduroam to run Govroam Visited Only and Govroam sites to to eduroam Visited Only, for maximum coverage. | ||
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- The site is provided with a login to Jisc's App site so that they can populate Govroam locations on a map. | - The site is provided with a login to Jisc's App site so that they can populate Govroam locations on a map. | ||
- | This {{ : | + | This {{ : |
+ | |||
+ | ===Q: How do I unpack the file sent?=== | ||
+ | |||
+ | A: Follow these instructions: | ||
+ |