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public:faq [2018/10/09 12:27] admin |
public:faq [2019/05/17 06:58] admin |
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A: Contact < | A: Contact < | ||
- | The {{ : | + | The {{ : |
Once we have properly completed forms then we'll sort out the appropriate payments, shared secrets for RADIUS servers, access to the CAT, the Govroam App, subscribe you to the support mailing lists and add your support details to our Support Matrix. | Once we have properly completed forms then we'll sort out the appropriate payments, shared secrets for RADIUS servers, access to the CAT, the Govroam App, subscribe you to the support mailing lists and add your support details to our Support Matrix. | ||
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A: Contact < | A: Contact < | ||
- | The {{ :public:170921_gov012_govroam_visited_only_form_v2.0.docx |Visited Only Boarding form}} needs filling out completely. It asks for contact information, | + | The {{ :public:20180820_visited_boarding_v3.0_gov012.docx |Visited Only Boarding form}} needs filling out completely. It asks for contact information, |
< | < | ||
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- Take your existing eduroam configuration, | - Take your existing eduroam configuration, | ||
- | - Download the {{ :public:170921_gov012_govroam_visited_only_form_v2.0.docx |Visited Only Boarding form}}, fill it out and send it back to < | + | - Download the {{ :public:20180820_visited_boarding_v3.0_gov012.docx |Visited Only Boarding form}}, fill it out and send it back to < |
- | - Have your Director of IT (or someone suitably senior) write a brief letter of authorisation along the lines of | + | - Have your Director of IT (or someone suitably senior) write a brief letter of authorisation, on corporate headed paper, |
< | < | ||
"Dear Sir/Madam, | "Dear Sir/Madam, |